rsloane, I am thinking at this point you would be best served to have a DBA write a report (via Crystal Reports or otherwise) to pull directly from the database. I could be wrong, but that might be the best idea vs. the out of box solution that WHD offers. That way, a cover sheet could provide synopsis data, and if they wish to look further, they can go further down in the report. Just sharing a thought.
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Re: Trying to generate a report that lists all requests that are not Closed, Resolved, or Canceled.
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