We have a client that is trying to switch to Web Client Pro on his Mac and is unable. The application just keeps trying to load until it times out. I found the following link on line Java for OS X 2014-001: How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start features
But that gave him a "missing plug-in" error.
Any suggestions??? I am not familiar enough with Macs to trouble shoot effectively!!