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Re: Alert Central Not Receiving Alerts From Orion

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Thank-you, I spent quite a bit of time with that article prior to posting.  I have tried everything but deleting the subscription table row for AC.

 

I am getting ready to try and see if WireShark can help me see what is or is not happening with the connection between Orion and AC.

     Error seems to be POST      http://orionac.uwsp.edu/index.html/Orion/AlertNotification/OnIndication

     404 Not found

 

In a further attempt to troubleshoot this, we deleted the AC row out of the Subscription table.  Restarting Orion Services did not recreate the record, restarting the entire server did not recreate the subscription record.

So I created a new Orion source in AC (cannot edit the old one), and it created a new subscription record.  Unfortunately, that is now piling up the FailedDeliveryAttempt numbers as well.

 

Could any of this be related to upgrading Orion to NPM 10.7 recently?

 

Other strange issues that may or may not be related.

  • I cannot edit an existing Orion Alert Source.  I am reluctant to delete it, because there are a lot of rules and I don't want to have to recreate from scratch.
  • Every time I restart the Alert Central VM, it loses Network Addresses Preferred DNS server and Alternate DNS Server values and I have to reset them.

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