Thanks for the tip. I find no WPM reports (web-based or report writer) listed. I'll open a case to review in more detail.
I did generate a custom report with SQL datasource that fills the basic need, no of course I need to pare this down to reflect availability during agreed upon support hours. In other words identify availability % M-F 06:00 to 19:00.
The basic SQL query make use of the date-time stamp in the SEUM_TransactionsAvailability table. I'm paused on identifying M-F dates only.
SELECT
SEUM_TransactionsReportsView.Name AS Name,
AVG(PercentAvailability) AS 'Avg Availability',
MIN(MinDuration) AS 'Min Duration',
MAX(MaxDuration) AS 'Max Duration',
AVG(AvgDuration) AS 'Avg Duration'
FROM SEUM_TransactionsAvailability
JOIN SEUM_TransactionsReportsView ON SEUM_TransactionsAvailability.TransactionId = SEUM_TransactionsReportsView.TransactionId
WHERE
((SEUM_TransactionsAvailability.TransactionId = 'x' OR
SEUM_TransactionsAvailability.TransactionId = 'x' OR
SEUM_TransactionsAvailability.TransactionId = 'x' OR
SEUM_TransactionsAvailability.TransactionId = 'x' OR
SEUM_TransactionsAvailability.TransactionId = 'x') AND
DateTime > GETDATE() - 30)
Group By SEUM_TransactionsReportsView.Name
Order By Name