Thanks for your quick reply.
I mentioned that I opened a ticket and that was what support said to do.
It seems to have recorded some cryptic interpretation of my keystrokes. However, when I play it back, it doesn't seem to do anything with the keystrokes.
The keystroke combination I tried to execute was CTRL + ALT + I
Any thoughts on why it would not work on playback?
This translates to:
<action type="RawKeyPress" guid="5c7490a2-fa9e-41fe-af36-0bb885b01016" browserIndex="0" vk="6lVT0TTDo6QA19ns6O77sg==" scanCode="zqTyCIiqRuMxT+ay0EZGiA==" delay="4086" eventType="0" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />
</action>
<action type="RawKeyPress" guid="5c7490a2-fa9e-41fe-af36-0bb885b01016" browserIndex="0" vk="jgcJPraPeawm84zlr7oI2A==" scanCode="bQJXnzgkN1vqbmRO5hOLKA==" delay="4086" eventType="0" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />
</action>
<action type="RawKeyPress" guid="d7f17153-f8cc-4e84-9f8c-811e1e0456ac" browserIndex="0" vk="/3H2ZxFr5pk7FveadVC3pg==" scanCode="rJ4/yoQ5CCSEek5vbLdhiQ==" delay="340" eventType="0" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />
</action>
<action type="RawKeyPress" guid="3426c0b9-918a-442a-9372-08266f30fa16" browserIndex="0" vk="/3H2ZxFr5pk7FveadVC3pg==" scanCode="rJ4/yoQ5CCSEek5vbLdhiQ==" delay="44" eventType="1" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />
</action>
<action type="RawKeyPress" guid="de3a517a-3bb9-4e60-876c-fa419f96b99e" browserIndex="0" vk="6lVT0TTDo6QA19ns6O77sg==" scanCode="zqTyCIiqRuMxT+ay0EZGiA==" delay="22" eventType="1" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />
</action>
<action type="RawKeyPress" guid="f0f17e84-223f-4a70-8e08-89280434b93d" browserIndex="0" vk="jgcJPraPeawm84zlr7oI2A==" scanCode="bQJXnzgkN1vqbmRO5hOLKA==" delay="0" eventType="1" keyboardLayout="67699721">
<dimensions width="0" height="0" scrollX="0" scrollY="0" />