Re: Can Ticket Import be used for Custom Fields data? Receiving error: Custom...
Wow you're spot on Matthew - I tried a test with exactly 10 characters in one of the Custom Fields and it worked fine.This is good news as I can work towards making an import sheet that works, i.e....
View ArticleRe: Can Ticket Import be used for Custom Fields data? Receiving error: Custom...
Ok forget the disappointment... I changed the fields to editable instead of required as you mentioned and it allowed under the character limit for import... so I can be lazy and simply change the...
View ArticleRe: Dynamic alert thresholds in 10.7
Wait a minute I just realized something. The Frequency indicates that it applies to Interfaces. Why would one look at that and conclude that it also applies to the frequency with which Node baselines...
View ArticleIPAM 3.1 not scanning - "IPAM Service [WIN-B8NLDV1SDNG] is unable to...
As the title, I've just installed IPAM3.1, everything seems ok but the process of subnet scanning doesn't work. The status is always "Next scan : ASAP" & there is an event log : "IPAM Service...
View ArticlePass through authentication with custom host header...
Windows Server 2012 R2 with Orion NPM 10.7 installed. Windows pass through authentication works for http://cc-nms1 which is the name of the server it is installed on Added a dns record for...
View ArticleRe: NTA & NPM bandwidth Utilization are not the same?
um... then what is the point of having those graphs on NTA pages. They are somehow misleading. People keep asking why the max. traffic in the graph can exceed the max. subscribed bandwidth on the WAN...
View ArticleRe: Netflow Node Details - Total Bandwith.
Hello shawn_b, Thanks for the additional tip! I will take a look at it today and see if I create the chart!
View ArticleRe: Re: SAM 6.0: Apache HTTP (Linux script execution error.)
Hi Chris, Thank you for the update; really appreciate your help and taking the time to test/replicate the encountered error message (in the stock Apache SAM template) on your Linux box. As advised,...
View ArticleRe: Re: SAM 6.0: Apache HTTP (Linux script execution error.)
Hi aLTeReGo, Thank you for your feedback.Will implement the suggested changes on the Apache server's httpd.conf file.Appreciate the link you've provided for the Apache HTTPd server's default...
View ArticleRe: What's taking so long?
Hi extrands, we do appreciate candid feedback, so I'm really glad you took to the time to raise the visibility on this issue, which is at least partly a lack of context (our fault for sure) that I'll...
View ArticleFTP Voyager Hangs after completion of last folder
Trying to use the FTP Voyager as a backup utility for my dedicated server. Runs flawlessly until it hits the last folder. Thought for a while it was hanging in the middle of the backup, but created a...
View ArticleWhat Registry Field does WMI Polling look for to populate Nodes.Contact?
Hello All, Our NPM is setup to send emails to the contact field polled by SNMP sysContact.0 for ICMP i can do UPDATE NODES SET Contact = 'Name@host.com' but for WMI polling (Hyper-V) the Contact field...
View ArticleRe: How does one monitor multiple Apache/Tomcat instances on a Linux host?
The template would need to be copied/duplicated and the perl script altered to gather information from those other Apache instances. The port in the template is the SSH port used to connect to the...
View ArticleRe: Office 365 NOC View or Monitor?
What is it that you are wanting to monitor in Office365? I've personally spoken to many customers who are using SAM to monitor the performance and availability of Office365 using SAM's User Experience...
View ArticleHow can I re-config Alert Central?
I have installed an alert central. But when I browse the webpage. No connection was found.I want to check my network configuration. And re-config it.Thanks~~~
View ArticleRe: Console not responsive and keeps crashing
After a little more investigating we found that the VM setting for synchronizing guest time with host was checked. This is not a setting that we modify on VM guests so I have to assume that it was set...
View ArticleRe: Office 365 NOC View or Monitor?
I guess the overall Health of 365. We just started Office365 and I know when you log into the Dashboard it gives you a Health Summary of the 365 Environment, I wasn't sure if it was possible to...
View ArticleRe: What Registry Field does WMI Polling look for to populate Nodes.Contact?
As far as I know, SolarWinds does not populate the Contact field for any WMI-polled nodes. It is only populated when SNMP polling is used and it pulls the data from these registry entries in Windows:...
View ArticleFTP Voyager has stopped working error
When I run the latest version of FTP Voyager on my win8 (64bit) machine it stops after 1 to 3 minutes. I getthe message "FTP Voyager has stopped working". Any idea how to fix this error ? Regards,Bob.
View ArticleRe: [thwack feedback] You're a customer... What SolarWinds properties do you...
The only reason I visit S/W.com is for KB's and like mharvey I typically use google to find the S/W KB's. I use the customer portal on an as needed basis, typically to determine the status of a ticket...
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