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Re: What is with this Thwack forum...Can't stand it!

If you need an "onboarding mission" for your help forum, you're doing it wrong.

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Re: Change SolarWinds Information Services SSL Certificate

You said, "...to change how the certificate is selected for the "OrionBasic" (v2 and v3) and "/Json" (v3 only) endpoints. ..." Does this mean the JSON interface is unable to access any NCM tables? 

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Re: WHD - Anyway to modify reports headers to fit columns?

Hi,  the prinscreen of report settings would be great. Could you please create these two for us, please? Reports look awful when you click on Run Report button, not on Generate PDF report, right? Thank...

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Re: What network support and troubleshooting are in your software toolkit?

is it plugged in?

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Re: Additional Poller Help!

Is the database on the same server as the poller generally and how would I be able to find out if it is?  SolarWinds best practices recommend against installing SQL and Orion on the same machine,...

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Re: Additional Poller Help!

its a very straightforward install.  it will prompt you for your primary NPM server and your DB server name/IP and DB credentials.

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Re: WHD - Anyway to modify reports headers to fit columns?

The report looks fine when you “run report”.  It only looks back when you print it or select PDF. Here is what it looks like:   Here is the report settings:  

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Re: Start FTP-V with a specified local browser window

Solution (kludge) found. 1.     Start "New Site Wizard" to create a new profile.2.     Set hostname to "Localhost"3.     Leave Username and Password blank (they aren't used).4.     Select "Open a local...

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Re: Alert me when a multicast routing group has different status from normal

It is more likely the multi-cast polling impacting performance then the event generation. It may not be a bad idea to engage support to take a look, but the below statement should disable the poller...

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Re: What tips and tricks do you have for networking?

Probably Networking 101 but easy to forget:  Always follow the ISO layer model when troubleshooting. I've had (and seen) more than one instance where troubleshooting started at some higher layer, only...

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Re: Web JetAdmin discovery connection

There is some progress on this. Support got it working the only issue I have now is to figure out how to not sync the non hp printers that get picked up. I will post some screenshots when I finish.

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Re: What tips and tricks do you have for networking?

one trick for this is to insist that all new cables are installed underneath old cables. Now when that old thick ethernet cable needs to be pulled out it's probably the one on top. If you install new...

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Re: Do you have a trouble ticketing system ? Should you?

For the first almost 4 years I was my current place we did not have a ticketing system it was all email/phone call and it was easy to lose track of things. Also being the only person on the helpdesk...

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Re: The death of SNMP

Better SNMP than WMI...

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Re: What tips and tricks do you have for networking?

Label everything!  Color coding is great for most but some people have problems distinguishing color.

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FTP Voyager set up

I have downloaded the SW but used the wrong IP address in the set up.  How can I change it?

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Re: What tips and tricks do you have for networking?

Always, always have a back-out strategy! If you can't move forward to a working solution, make sure you have a way back to where you started.

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Re: Do you have a trouble ticketing system ? Should you?

Almost the full boat of Remedy.  It sure has changed.  I used it back in the day when the company consisted of like 12 people and the whole interface was text.  They has a couple sales people, a...

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Re: Help with IPAM Report Writer

Hostname as in dnsbackward?Here's a custom SQL that should work(assuming you wanted subnet location vs node snmp location?) : SELECT i.IPAddress,g.addressMask, i.dnsbackward, g.Location, i.Description,...

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Re: Server Availability Management?

An alert is something you setup that reacts to whatever events you set it to and performs the action requested such as email,sms, etc. example: if nodeA status equals down email me@site.com. A report...

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