Good evening!
My name is Chris Nanda, with Blue Horizon Systems. We have actually accomplished an Orion NPM integration in the past using a custom executable which would fire from an alert in NPM.
We too were originally informed the Perl script would work, but looking farther since NPM is a Windows based monitoring tool, getting Perl up and running VS an executable that would send the data to ServiceNow was a much simpler and more stable integration.
We are currently working on a more robust integration, and are always looking for input on how customers of the products we build integrations for (such as SW Orion NPM) are using the products, and where we can expand our knowledge and view to better encompass your usage.
We are also the company that ServiceNow reached out too to build the new SCOM connector for SCOM 2012. We have a number of years of experience in ServiceNow development, especially around integrating with other systems. If any of you are interested, we would love to hear what your use cases are for our integration that is in development and if your interested in the solution we already have built, we can definitely discuss that as well.
Our website is www.bluehorizonsystems.com, and we work very closely with ServiceNow's development team to build turn key integrations.
Thanks and I hope everyone had a good holiday!