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Re: Customize Report

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There is several options to create similar report as described:

1) to use report Call in Last 24 hours - similar report but the status which is presented by Origin/Destination Cause

2) to create report in report writer and customize it based on VoIP Call Details - again the call status is presented by cause values

3) to create custom SQL (Advanced SQL) in report writer where it is possible to write any SQL query and transform Origin/Destination Cause  Call status (requires SQL and DB schema knowledge)

4) to create custom SWQL resource and show the calls in e.g. summary page view (requires SWQL and SWIS schema knowledge)

note: the coloring would not be applied in these cases described above


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