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Re: Tell us your "Unknown" devices!

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The MIB database is updated on the SW Customer Portal very frequently --  at least one a month, I think.  As for how to update the MIBs on your Orion servers, please read below:

 

  1. Login onto the SW Customer Portal (https://customerportal.solarwinds.com/home)
  2. Once you have logged you will find the link for the Orion MIB database under the Helpful Links menu option
  3. Download the MIBs.zip file to a temporary folder and extract it
  4. Shut down all SW services on the core server
  5. On the core server, go to C:\Program Data\SolarWinds<-- For this to work, you should modify the Folders and searchoptions for the servers' C: drive so you can see hidden folders
  6. Rename the MIBs.cfg file to something else (i.e. MIBs_old.cfg)
  7. Copy the MIBs.cfg from the downloaded zip file to the C:\Program Data\SolarWinds folder.
  8. Restart SW services on the core server
  9. Repeat steps 4 - 8 on all your additional Polling Engine servers

 

Best wishes.


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