"Poll Now" may take a minute or two to run in some instances. This button simply moves the Job up in the Queue, but if there are already jobs executing the Poll Now job needs to wait for one of those threads to complete polling before it will start. Out of curiosity do you have any Additional Pollers, and if so is the Agent managed node associated to a Additional Poller? Within the Application Editor, what happens when you click the "Test" button?
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