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Email Settings and Scheduler Profiles

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We are evaluating FTP Voyager for automating file transfers between sites with SSL. There are two worrisome issues:

 

  1. Email reporting is failing. I am receiving an error in the Scheduler log stating the following:
    1. [04] Wed 31Dec14 13:43:30 - EVENT ERROR: Unable to send message to 'Test_email_Address': Unable to connect to SMTP server  on port 25.
    2. Our SMTP server is functioning with other services from this same server.
    3. I have input the SMTP information into both the FTP Voyager Options and the Scheduler Options.
    4. I have also checked the configuration files called out in another thread here and see our SMTP information correctly.
  2. I cannot create Scheduler Site Profiles directly.
    1. I have to create them in the FTP Voyager Site Profile First and then right click and select 'Copy to Scheduler'
    2. If I create them in the Scheduler Site Profile directly, none of the advanced features apply correctly and the profile will not connect to the SSL site.

 

I believe the two issues may be related.  Issue number 2 is an annoyance but not a show stopper. Issue number 1 on the other hand is preventing me from completing my proof of concept and integration into monitoring.

The scheduler service is running as a domain user with full rights to the server it's running on.

 

Any assistance would be greatly appreciated. I can provide log files, screen shots, etc. if required.

 

Thanks,

 

-Mike


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