Hi hany helmy,
1. The issues with the sysperinfo table are concerning but I'm curious if these problems stem from outside the tool, can you do a SELECT * FROM SYS.SYSPERINFO? What about as the DPA / Ignite monitoring user?
I shot you an email from our ticketing system with other troubleshooting as well for the rest of the points listed. Once we have finished working the ticket, I'll post a solution on this forum for future googlers who stumble across the same errors in an attempt to self resolve.
- Jon Shaulis