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Re: QoE Packet Analysis Sensor, Sensor Status

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I was getting ready to post a similar question.  I loaded the agent on a Windows 7 64-bit system as a network sensor and am getting the same thing.  I've opened a case with Solarwinds support and their first response is that Windows 7 is not a supported OS, referencing the following document at http://www.solarwinds.com/documentation/en/flarehelp/npm/#orionagentrequirements.htm where it states:


Supported operating systems:

 

  • Windows Server 2008, 64-bit
  • Windows Server 2008 R2, 64-bit
  • Windows Server 2012, 64-bit
  • Windows Server 2012 R2, 64-bit

 

Notes:

 

  • Agents are not officially supported on workstation operating systems.
  • Agents run as a Windows service
  • Agent communication to the Orion Server uses FIPS compatible encryption

 

However, the Network Sensor requirements documented in the Solarwinds Packet Analysis Sensor Deployment Guide located at http://www.solarwinds.com/documentation/Orion/docs/SolarWindsPacketAnalysisSensorDeploymentGuide.pdf state the following on page 4 for system requirements:

 

     Windows 7 64-bit or later

     Windows Server 2008 64-bit or later

     Note: 32-bit operating systems are not supported.

 

I'd like clarification from a PM on which of these statements is actually accurate, and if it's the former, then I'd definitely recommend correcting the documentation in the PDF deployment guide.  If it does take a server OS to run a remote network sensor agent then I'm afraid I won't be deploying these in my environment as server OS licensing is much more expensive than desktop OS.


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