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Re: Why do I have to open a ticket every single time I update this product?

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I have the same issue.  We own six different modules and every time I upgrade something breaks.  I try to use the installation guide but its very complex and in many cases not updated.  What I've decided to do, and I hope it helps, is to begin a process of only updating one module at a time.  This coming week I am upgrading SAM.  The following week NCM.  That should get up up to date without having to spend all day upgrading, patching, and calling support.  I hope.  Good luck with your situation.

 

Jim


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