After upgrading to NPM 10.7 we are noticing quite a few issues in our environment and am wondering if anyone else is seeing the same and possibly has a fix. I have reached out to support, but time is critical for these issues so figured I would try here as well.
Scheduled Reports:-
We had scheduled reports set to email a PDF version of one of our views. This was working beautifully in 10.6, and since 10.7 all we receive is an error in the email stating:
Unable to retrieve url: https://ORIONSERVERNAME/Orion/SummaryView.aspx?ViewID=107 using PDF type.
I have tried removing the scheduled tasks associated with the original reports created using the old report scheduler, and recreating the reports from scratch using the new GUI based version. Same results, the error above. PDF export does in fact work if I navigate to the webpage listed above, and click export to PDF, no errors, comes out nice. Obviously I would still like for this to function as it once did without the manual intervention.
Application Status Unknown:-
Although SAM is not NPM, our application monitoring seems to have been affected from the update to NPM 10.7. Specifically nodes polled via our additional poller. The components which make up the application monitor all show an up / healthy status, yet the application itself shows 'unknown status', ONLY for nodes polled by our additional poller. The additional poller was also updated using the latest version available to us on the customer portal, which appears to have the same date as the NPM 10.7 installer, and the core versions show identical. If I change the poller for the node, wait a while, the application status goes from unknown to up / healthy to reflect that of the components themselves.
An example of what I mean:
Another issue is with the link utilization displaying on maps. So far I have not been able to get this to show for our WAN interfaces, I thought it was as simple as enabling the feature within Network Atlas? I guess I must be missing something. In any case with the other two issues this one is currently the least of my concerns because features that were working fine are horribly broken at the moment.
Any help, ideas, or guidance would be greatly appreciated.